Recovery protocol
RETURNS
Policy
We accept returns within 30 days of delivery for unworn, unwashed items in original condition. Print-on-demand items are made specifically for you, so we can only accept returns for defective or damaged products.
Defective Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days with photos of the issue. We will send a replacement at no cost.
Exchanges
Wrong size? We handle exchanges on a case-by-case basis. Contact us and we will work it out. We would rather you have something you wear than something that sits in a drawer.
Process
Email returns@meltdowntheory.com with your order number and reason for return. We will respond within 48 hours with instructions.
Refunds
Refunds are processed within 5-10 business days after we receive the returned item. Refunds are issued to the original payment method.